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  By telephone

Customer Services: 0845 026 1105
Applications & Activations: 0800 107 8065
Our opening times are 9am to 7pm Monday to Friday.
10am to 2pm Saturday. We are closed on public holidays.

Lost and Stolen 24 hour helpline: If your card is lost or stolen contact us immediately on 0800 107 8064 in the UK or +44 203 227 4849 from overseas.
Save the telephone number of our Lost and Stolen Card Team into your mobile phone. That way you'll have it to hand should you need it.



By email
customerservices@unisonprepaid.com

 


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MasterCard is a registered trademark of MasterCard International Incorporated. The card is issued by Newcastle Building Society ("NBS") pursuant to licence by MasterCard International Inc. NBS is authorised & regulated by the Financial Services Authority as an issuer of e-money (registration no. 156058).
The UNISON Prepaid card has been arranged for you by UNISON and Union Income Limited (“UI”).
The free insurance benefits are arranged by Union Income Benefit Holdings Ltd (‘UIB’). UI is an appointed representative of UIB which is authorised and regulated by the Financial Services Authority, register no: 307575. UIB is registered in England, register number 03877610