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Log in to check your balance and transactions; amend your details; and load funds from your Debit Card.

The security of your Debit Card loading is very important to us. We have therefore upgraded the process so that you will be asked to enter your password for Verified by Visa or MasterCard SecureCode. There are a few banks who do not yet participate in this scheme for all their cards and we are sorry that we are not able to process loads from Debit Cards which are not protected by these schemes. Please click on the link if you would like further information about Verified by Visa or MasterCard SecureCode

If you would like to set up a direct debit to ensure that you have regular funds on your card, or if you wish to set up or share funds with a secondary card please call us on 0845 026 1105

To report a lost or stolen card call 0800 107 8064 in the UK or 0203 227 4849 from overseas.

    


MasterCard is a registered trademark of MasterCard International Incorporated. The card is issued by Newcastle Building Society ("NBS") pursuant to licence by MasterCard International Inc. NBS is authorised & regulated by the Financial Services Authority as an issuer of e-money (registration no. 156058).
The UNISON Prepaid card has been arranged for you by UNISON and Union Income Limited (“UI”).
The free insurance benefits are arranged by Union Income Benefit Holdings Ltd (‘UIB’). UI is an appointed representative of UIB which is authorised and regulated by the Financial Services Authority, register no: 307575. UIB is registered in England, register number 03877610